A Communication Parable

Once upon a time, a young, accomplished and enthusiastic worker named SHE got her first job. SHE – being an ambitious, solid and diligent worker – was noticed by those at the top of her organization. Not surprisingly, those at the top quickly promoted SHE to the position of team leader. SHE’s world changed. The … Read more

Everyone Needs a Tap Code

Epictetus, one of Rome’s greatest philosophers 2,000 years ago, told his students, “It’s not what happens to you, it’s how you react to it that matters.” Epictetus, born a slave and likely crippled due to beatings at the hands of a slave master, knew the wisdom of his words. He had lived them, overcoming challenging … Read more

The Bricks & Mortar of Teamwork

“The truth won’t set us free until we develop the skills and the habit and the talent and the moral courage to use it.” —Margaret Heffernan, “Dare to Disagree” TED Talk at www.ted.com/talks/margaret_heffernan_dare_to_disagree?language=en Image courtesy of Stoonn at FreeDigitalPhotos.net. After decades of research pointing to the fact that people skills matter to business success, here … Read more