A Communication Parable

Once upon a time, a young, accomplished and enthusiastic worker named SHE got her first job. SHE – being an ambitious, solid and diligent worker – was noticed by those at the top of her organization. Not surprisingly, those at the top quickly promoted SHE to the position of team leader. SHE’s world changed. The … Read more

Leadership & the Art of Possibility

“Probably a lot of you know the story of the two salesmen who went down to Africa in the 1900s. They were sent down to find if there was any opportunity for selling shoes, and they wrote telegrams back to Manchester. And one of them wrote, ‘Situation hopeless. Stop. They don’t wear shoes.’ And the … Read more

Building the Most Successful Team of All Time

“If your emotional abilities aren’t in hand, if you don’t have self-awareness, if you are not able to manage your distressing emotions, if you can’t have empathy and have effective relationships, then no matter how smart you are, you are not going to get very far.” —Daniel Goleman, author and psychologist “Negative emotions like loneliness, … Read more

Boost Happiness by Forming New Habits of Mind

“Focusing on the good isn’t just about overcoming our inner grump to see the glass half full. It’s about opening our minds to the ideas and opportunities that will help us be more productive, effective and successful at work and in life.” —Shawn Achor, positive psychology expert What’s the secret to becoming a happier person? … Read more

Happiness is a Work Ethic

“The single greatest competitive advantage in the modern economy is a positive and engaged workforce. That is not conjecture. That is now a confirmed scientific fact.” —Shawn Achor, positive psychology expert At PQC, we find Shawn Achor’s “The Happiness Advantage” incredibly interesting and have worked to instill some of its values into our everyday lives. … Read more

Optimism at MetLife

Image courtesy of kibsri at FreeDigitalPhotos.net. Can you imagine a profession where the onslaught of rejection is more a constant than an occasional occurrence? If you thought of sales, you are right. MetLife knows this well. They measured the results of agents—those possessing optimism and those of the more pessimistic variety—and discovered that the more … Read more

Tetris, Anyone?

Tetris block image courtesy of podpad at FreeDigitalPhotos.net. It all began on June 6, 1984. That was the release date of the computer game named Tetris. Billions of Tetris games have been played since that day, involving droves of people subjected to the addictive experience of properly lining up shapes falling from a ceiling on … Read more